MAP Energy

Privacy Policy

This policy explains how MAP Energy, operated by Aptica Ltd, collects, uses, stores, and protects data when you use the app and its related backend services.

Operator Aptica Ltd
Last updated March 2026

If you have questions about this policy or want to exercise your data rights, contact support@aptica.uk.

1. Who we are

MAP Energy is operated by Aptica Ltd, a company registered in England and Wales.

  • Company name: Aptica Ltd
  • Company number: 16938524
  • Registered office: United Kingdom
  • Contact email: support@aptica.uk

Aptica Ltd is registered with the UK Information Commissioner’s Office (ICO) as a data controller.

2. What this policy covers

This Privacy Policy explains how MAP Energy collects, uses, stores, and protects personal data when you use:

  • the MAP Energy iOS app
  • related backend services

3. Data we collect

a) Account & authentication data

When you sign in, we may collect:

  • Apple Sign-In identifier
  • Session tokens required to keep you signed in

We do not receive your Apple ID email address unless you explicitly allow it.

b) Energy service connections (optional)

If you connect external energy services, we may store identifiers and authentication credentials required to access those services on your behalf.

Tesla Energy

  • Tesla energy site ID
  • Energy configuration data such as battery, inverter, and export settings
  • Encrypted OAuth tokens required to access Tesla Energy APIs

We cannot access your Tesla account password.

Octopus Energy

  • API key (stored securely)
  • Account number
  • Tariff and meter identifiers

myenergi / Zappi

  • Zappi hub serial number
  • Zappi API key

These credentials are encrypted at rest on our servers and used only to retrieve EV charging telemetry.

c) Device & app data

We may collect:

  • App-generated device identifier
  • Push notification tokens
  • App usage required to deliver features

d) Automation & configuration data

If you enable automations, we may store:

  • Automation rules you create
  • Execution history, including success, failure, or blocked status
  • Timing and configuration metadata

e) Energy telemetry data

To provide live energy views and automations, MAP Energy may retrieve and store limited operational telemetry from connected services, such as:

  • Grid import and export power
  • Solar generation
  • Battery state of charge
  • Home energy consumption
  • EV charging power
  • EV charger connection or charging state
Live energy views EV telemetry Automations

This data is associated with your energy system but does not contain personally identifiable information such as names, home addresses, or billing details.

4. What we do not collect

We do not collect:

  • Names, home addresses, or phone numbers
  • Payment or billing information
  • Precise location data
  • Marketing profiles or advertising identifiers

We do not sell your data.

5. How we use your data

We use your data only to:

  • Provide live energy views
  • Run user-configured automations
  • Sync energy data from connected services
  • Retrieve EV charging telemetry
  • Determine charger connection and charging status
  • Detect EV charging sessions and support related automations
  • Send notifications you enable
  • Maintain security and prevent abuse

All processing is limited to functionality required for MAP Energy to operate.

7. Data storage & security

  • Sensitive credentials such as API keys and authentication tokens are encrypted at rest
  • Backend infrastructure is hosted on Cloudflare
  • Access is restricted and logged
  • Data is retained only as long as required for app functionality

You can disconnect services at any time to revoke access.

8. Third-party services

MAP Energy integrates with:

  • Tesla Energy APIs
  • Octopus Energy APIs
  • myenergi / Zappi APIs
  • Apple Sign-In
  • Apple Push Notification Service

Each service processes data under its own privacy policy.

9. International data transfers

Some data may be processed outside the UK/EU where required by third-party services. Appropriate safeguards are applied where required.

10. Your rights

Under UK GDPR, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Withdraw consent
  • Object to processing

To exercise your rights, contact support@aptica.uk.

11. Data retention

  • Account and configuration data is retained while you use the app
  • Automation history is retained for a limited time
  • Data is deleted when you disconnect services or request deletion, subject to any legal retention requirements

12. Children’s privacy

MAP Energy is not intended for children under 13. We do not knowingly collect data from children.

13. Changes to this policy

We may update this policy from time to time. Changes will be reflected in the app and on our website.

14. Contact us

If you have questions about this policy or your data:

📧 support@aptica.uk